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On this page

  1. Help & safety
  2. Policies & agreements
  3. About A&Y
On this page 3 sections
  1. Help & safety
  2. Policies & agreements
  3. About A&Y

ALWAYS & YOURS

Help & Legal

Support, policies, and agreements. All in one place.

Updated October 13, 2026

Help & safety

  • Help Center →Questions about your account, messages, or bookings.
  • Report a concern →Submit a report or follow an existing case.
  • Trust & Safety →Community standards, consent, and content rules.
  • Complaints & appeals →How to raise a complaint or request a review.

Policies & agreements

  • Privacy & cookies →How information is collected, used, and managed.
  • Terms of Service →The terms for using Always & Yours.
  • Bookings & refunds →Scheduling, cancellations, and refund information.
  • Client Booking Agreement →What you agree to when booking a paid service.
  • Host Agreement →Responsibilities for hosts offering services.
  • Hangout Guidelines →Expectations for free community outings and hosts.

About A&Y

  • About Always & Yours →Our purpose and the people we bring together.
  • How it works →Explore hosts, services, and the booking process.
  • Become an A&Y Host →Explore hosting, earnings examples, and the application process.
  • A&Y Social · Hangouts →Explore free group outings and community events.
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