CLEAR EXPECTATIONS

Terms of Service

Effective September 20, 2026 · AY-2026-09-20

1. Adults only

You must be at least 18 years old to create an account, apply as a companion, message another user, or purchase a service. We may suspend an account when age information is inaccurate or verification cannot be completed.

2. What A&Y provides

Always & Yours facilitates paid one-to-one conversation, scheduled remote services, and requests for public local companionship experiences. It does not sell dating, physical contact, sexual services, or promises of romance, exclusivity, continued access, or a particular response from another person. Tone and boundaries must be agreed by both participants and remain within the formats and content rules shown in the app.

3. Accounts and companion approval

Clients may register with a secure email link or Apple login. Companion applicants must submit accurate identity, location, payment, and profile information. A companion cannot become publicly visible or receive paid bookings until A&Y approves the application and required verification is complete.

4. Prices and companion compensation

A&Y controls the approved service catalog and customer prices. Companion compensation, bonuses, fees, refunds, disputes, chargebacks, taxes, fraud, and policy requirements are disclosed in the A&Y Companion Agreement before paid bookings are activated.

5. Bookings and connection passes

Available appointments may be booked immediately. Requests outside a companion’s available schedule expire after the applicable response window unless accepted or countered. One hour of advance notice, a ten-minute buffer, and a 30-day booking window apply unless the app states otherwise. Daily, weekly, and monthly passes include the number of scheduled 60-minute sessions shown at purchase, plus check-ins and ongoing messaging during the companion’s posted availability. Pass messaging is not continuous, instant, or 24/7. Sessions must be scheduled during the pass period, unused sessions expire with the pass, and passes do not automatically renew.

6. Cancellations and no-shows

The Booking, Cancellation & Refund Policy shown before checkout is incorporated into these Terms. Generally, customer cancellations at least two hours before an eligible individual session receive a full refund of that session’s value. Requests inside two hours and client no-shows are normally nonrefundable, subject to any disclosed courtesy-reschedule allowance and rights that cannot legally be waived. Passes and partially used services receive an individualized review. Provider cancellations qualify for a refund of affected value or a client-agreed replacement or rescheduling option as described in that policy.

7. Communications

Connections remains available for every connection. Before booking a remote service, a client must save one Google Voice, Telegram, or Signal contact on a private Connection Card. The provider attached to a paid booking receives that card only after payment confirmation and provider acknowledgment. The contact may be used only to deliver the remote service. Users may not use it to arrange unapproved meetings, evade payment, solicit off-platform business, or continue contact after consent is withdrawn. Recording or distributing another person’s voice, images, messages, or identifying information is prohibited unless an express A&Y-approved rule applies.

8. Safety and enforcement

Harassment, threats, discrimination, impersonation, explicit sexual conversation, sexting, fetish services, sexual content, nudity, unapproved private meetings, payment circumvention, spam, exploitation, or sharing private information is prohibited. A&Y may preserve relevant records, review reports, restrict contact, cancel bookings, hold disputed payouts where legally permitted, suspend accounts, or cooperate with lawful authorities.

9. Provider and customer boundaries

Customers purchase the provider’s time and the experience described in the booking. They do not purchase a relationship, personal access, exclusivity, physical contact, or control over another person. A provider may immediately end an experience when safety rules or a clear boundary are violated. Local experiences require A&Y confirmation of both participants, a public venue, start and end times, boundaries, price, and separate venue costs before booking. A city listing or enquiry does not confirm availability. Private homes, hotels, transportation, and physical or sexual services are not offered.

10. Account termination

You may request account deletion from account settings. Some financial, safety, fraud-prevention, tax, and legal records may be retained as required by law or legitimate business obligations.

11. Disclaimers, disputes, and governing law

Always & Yours does not guarantee compatibility, romance, a particular emotional outcome, or uninterrupted availability. Additional liability, governing-law, and dispute procedures presented at checkout apply to the extent permitted by law.

12. Contact

Questions, notices, or complaints may be sent to support@alwaysandyours.com.